Official Salesforce Partner
Official Salesforce Partner

SALESFORCE SALES CLOUD

Discover Valuable Customer Behavior Insights to Accelerate Brand Growth

Achieve maximum efficiency with Salesforce automation empowered by AI, better data, and intelligence.
SALES CLOUD

Realize the full potential of your sales team

 
0 %
increase in sales productivity
increase in sales
productivity
 
0 %
Faster sales pipeline closure
Faster sales pipeline
closure
 
0 %
of high-performers significantly
increased YoY revenue
of high-performers
significantly increased
YoY revenue

Comprehensive activity management

Streamline and automatically synchronize your emails and engagement activities on a unified platform for an exhaustive view of your customer.

Effective pipeline management

Administer a robust pipeline effortlessly on a single screen. Identify and address gaps through integrated charts, prioritize deals with AI assistance, and promote superior coaching.

Account & opportunity management customized to your needs

Customize and direct sellers through your specific business process. Collect comprehensive data, manage your relationships seamlessly, and act decisively.

Real-time forecast management

Supervise your forecasts in real time. Customize KPIs to align with your business objectives, detect pipeline trends, and make on-the-spot adjustments to bolster accuracy.

Fast and efficient quoting & contract approvals

Generate quotes swiftly with built-in functionalities. Automate approvals to keep deals progressing, all from within your CRM.

Advanced sales analytics & dashboards

Easily monitor lead volume, conversion rates, and all aspects of your pipeline. Enhance forecast accuracy, expand pipeline, and maximize revenue with Sales Cloud and Tableau insights via tailored reports and dashboards for a real-time business perspective.

Want to how Salesforce can grow your business?

Ceterna's team of experts are always ready to help you provide advice.

ALL YOUR COMMON QUESTIONS ANSWERED

Salesforce Sales Cloud Frequently Asked Questions

A Salesforce Consulting Partner understands the details of implementation and can provide the help you need. Here are some questions you may be considering:

Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to streamline sales processes and improve sales team performance. It provides a range of features and tools to manage leads, contacts, opportunities, and sales activities.

Salesforce Sales Cloud offers various features, including lead management, contact and opportunity management, sales forecasting, sales collaboration, territory management, sales analytics, mobile access, and integration with other systems.

Using Salesforce Sales Cloud can bring several benefits, including improved sales productivity, streamlined sales processes, enhanced lead management, better collaboration among sales teams, real-time visibility into sales activities and performance, increased sales forecasting accuracy, and scalability to support business growth.

Salesforce Sales Cloud enables effective lead management by capturing and tracking leads from various sources, assigning them to sales representatives, and monitoring their progress through the sales pipeline. It provides tools for lead scoring, lead assignment rules, and automated lead nurturing.

Yes, Salesforce Sales Cloud is highly customizable. Businesses can tailor the platform to match their specific sales processes, create custom objects, fields, and workflows, and configure sales territories, forecasts, and approvals. Additionally, the Salesforce AppExchange offers numerous pre-built applications and integrations to extend Sales Cloud’s functionality.

Salesforce Sales Cloud offers collaborative features such as Chatter, which is an internal social network for sales teams to share information, collaborate on deals, and discuss sales strategies. It also enables document sharing and real-time collaboration, allowing teams to work together more efficiently.

Yes, Salesforce Sales Cloud includes robust reporting and analytics capabilities. It provides pre-built reports and dashboards to track sales performance, monitor key metrics, and analyze sales trends. Users can create custom reports and leverage advanced analytics tools like Einstein Analytics for deeper insights.

OTHER SALESFORCE SOLUTIONS

End-to-end solutions for your business

Salesforce CDP

Unleash the power of customer data with Salesforce CDP. Consolidate insights, personalize experiences, and fuel sales growth with targeted strategies and a unified view of customers.

Unleash the power of customer data with Salesforce CDP. Consolidate insights, personalize experiences, and fuel sales growth with targeted strategies and a unified view of customers.

Service Cloud

Enhance your sales process with Service Cloud. Deliver exceptional customer support, resolve issues swiftly, and build lasting relationships to drive sales success and customer loyalty.

Enhance your sales process with Service Cloud. Deliver exceptional customer support, resolve issues swiftly, and build lasting relationships to drive sales success and customer loyalty.

Marketing Cloud

Amplify your sales and marketing efforts with Marketing Cloud. Engage customers across channels, automate campaigns, and drive revenue growth with personalized, data-driven marketing strategies.

Amplify your sales and marketing efforts with Marketing Cloud. Engage customers across channels, automate campaigns, and drive revenue growth with personalized, data-driven marketing strategies.

OUR CLIENTS

Trusted by the largest brands in Hong Kong

TVB : Brand Short Description Type Here.
Swire : Brand Short Description Type Here.
Sun Hung Kai Properties : Brand Short Description Type Here.
Shangri-La Hotels and Resorts : Brand Short Description Type Here.
Pernod Ricard : Brand Short Description Type Here.
New World Development : Brand Short Description Type Here.
LVMH : Brand Short Description Type Here.
ESF : Brand Short Description Type Here.
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Prince Jewllery & Watch :

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Let’s Find the Next Level Together.

Talk to us and we can discuss how we can help you achieve your business goals!

The team at Ceterna never failed to understand our needs. They provided good consultancy advice which streamlined and improved our business process.

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Let us guide you through the true game-changer of next-gen CRM that transforms your data and systems!