Salesforce - The world's leading CRM

KNOW MORE ABOUT THE TOOL

Best-in-class Sales & Marketing Automation

Over 150,000 companies of all sizes choose Salesforce as their Customer Relationship Management (CRM) platform. Learn what all the fuss is about below!

WHAT IS SALESFORCE?

Salesforce is the world’s #1 CRM platform

Salesforce brings companies and customers together in a whole new way. Within your organisation, Salesforce gives all your departments, including sales, marketing, commerce, customer service and IT, a single, shared view of every customer.

Entire Business, Single Platform

Connect your whole business by integrating your customer-facing functions with your back-end operations on one platform.

Anytime, Anywhere

Created with cloud technology, Salesforce provides a fast and seamless mobile experience that allows you to log leads, resolve cases and collaborate with your team all on the go.

Have It Your Way

No business is the same, which is why Salesforce was built to mould to the unique processes of each business it serves.

SALESFORCE SOLUTIONS

Understand Your Customers, Make Meaningful Connections and Streamline Your Business

Salesforce has a range of products that focuses on different aspects of your business. Here are some of the more popular products:

Sales Cloud

Focus on your customer to close more deals, drive more leads, accelerate productivity and make more insightful decisions on a single platform.

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Marketing Cloud

Contact your customers one-to-one, providing the right message over the right channel, at the right time with the most powerful digital marketing platform on the market.

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Service Cloud

Boost customer satisfaction and loyalty by offering more responsive and personalised customer service.

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Community Cloud

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Pardot

A smart marketing automation platform offering email automation, targeted email campaigns and lead management for B2B sales and marketing organisations.

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CPQ

Increase productivity and generate error-free, professional quotes that adapt to the intricacies of your business.

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Field Service Lightning

Exceed your customers’ expectations and build efficiency in the field by putting the right mobile employee in the right place, at the right time.

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App Cloud

Quickly build and deploy trusted cloud applications that are solid, secure and scalable without worrying about hardware provisioning or application stacks.

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FREQUENTLY ASKED QUESTIONS

Ask us anything on Salesforce implementation

Implementing Salesforce can be a daunting task for many organisations and you may need some help to analyse your needs, design a new process, manage your project and provide technical support. A Salesforce Consulting Partner understands the details of implementation and can provide the help you need. Here are some questions you may be considering:

What is a Salesforce Consulting Partner?
Why do I need to work with a Salesforce Consulting Partner?
How do I find choose a Salesforce Consulting Partner?

Read our FAQ here

Let’s Find the Next Level Together

Talk to us and we can discuss how we can help you achieve your business goals!

The team at Ceterna never failed to understand our needs. They provided good consultancy advice which streamlined and improved our business process.

Roy Wong, Senior IT Manager, Prince Jewellery & Watch