Project Maintenance Service
To help you continuously align your Salesforce CRM with your business and its ever-changing needs, your dedicated Ceterna project manager will optimise your platform and provide managed support over a set amount of hours each month. Available options may include: - Weekly account reviews - Pre-release reviews - Proactive engagement - Advanced administration - Developer support - Data services - Design services - Monthly health check
Pay As You Go
The simple “Pay As You Go” support package will give a bank of prepaid hours for your dedicated Ceterna consultant to provide maintenance whenever you need it. This is a cost-effective option for quick fixes or for reacting rapidly to business or platform changes. - Need-based support - System modifications - Configuration changes - Basic training - Approvals, workflows, task automation - Custom dashboards & reports
To maximise your return on investment, we’ve developed a range of training programmes to give your team the skills required to use your platform with confidence and precision. Our training can be combined with any implementation project or run stand-alone for organisations already using Salesforce. - User adoption - Admin training - Train the trainer - Report & dashboard training
Consulting and Development
By mapping out your current systems and processes, we strategically design streamlined and innovative solutions that align with your business goals and needs.
We’ve designed effective Salesforce implementation packages for projects of all shapes, sizes and budgets.
We expertly integrate Salesforce products into your complex network of systems while amplifying organisational efficiency.