Salesforce Sales Cloud


Get More Leads, Close More Deals, Accelerate Productivity and Make Insightful Decisions

Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to support sales, marketing and customer support across B2B and B2C.

Sales Cloud stores your sales in the cloud and adapts to your pipeline, boosting productivity with an intuitive workspace where you can check all the information in real-time, on the move, at a single glance or by in-depth account analysis.

Completely customisable – Sales Cloud brings all of your customer information together in an integrated platform that incorporates sales, marketing, lead generation, customer service and business analytics, along with access to thousands of game-changing add-on features through the AppExchange.

Every business is different and Sales Cloud was built with this in mind; your expert Ceterna Group consultant can guide you through the entire process – providing a blueprint for implementing Sales Cloud within your organisation that’s tailored to the way you operate for a truly transformative performance boost.

Sales Cloud allows sales reps and marketers to make smarter decisions, improve customer acquisition, connect with partners and boost the opportunity-to-win ratio.
With Sales Cloud, you immediately get an up-to-the-minute view into your team’s performance and forecasts. You’ll be able to see top performers and allocate human resources more efficiently by giving the best prospects to the most efficient sales reps.
Your team can work from anywhere in the world, you can monitor the performance of your current operations on the go.

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Understand Your Customers, Make Meaningful Connections and Streamline Your Business

Salesforce has a range of products that focuses on different aspects of your business. Here are some of the more popular products:

Sales Cloud
Focus on your customer to close more deals, drive more leads, accelerate productivity and make more insightful decisions on a single platform.
Marketing Cloud

Contact your customers one-to-one, providing the right message over the right channel, at the right time with the most powerful digital marketing platform on the market.

Service Cloud

Boost customer satisfaction and loyalty by offering more responsive and personalised customer service.

Community Cloud

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A smart marketing automation platform offering email automation, targeted email campaigns and lead management for B2B sales and marketing organisations.


Increase productivity and generate error-free, professional quotes that adapt to the intricacies of your business.

Field Service Lightning

Exceed your customers’ expectations and build efficiency in the field by putting the right mobile employee in the right place, at the right time.

App Cloud

Quickly build and deploy trusted cloud applications that are solid, secure and scalable without worrying about hardware provisioning or application stacks.